18 Market Place, Driffield

01377 255774

remote help from central computers

Sometimes we need a little bit of assistance.
We can take control of your windows computer remotely from our office to fix any issues.
All you need is your computer to connect to the internet. Call us today to book a remote session.

DURING LOCKDOWN THIS IS A FREE SERVICE

 

We use a free program called UltraViewer,

Its free for both personal and business use.


More information about Ultraviewer including their privacy policy can be found here and here

Firstly, click the download button at the top or bottom of this page.

You can either click run, or save. (if you save it, you will have to open it from your downloads folder)

Once you have opened the file you will have to allow any security prompts you will see.

The installation should look like this. Click next, then install.

Once installed, open the Ultraviewer program, you will be greated by

Please give this ID and Password to your technician.

NOTE: We will only be able to connect once at a time as the password will change each time you load the program up. This it peace of mind for you that we won't be able to connect to you at random, only when you give us the details.